Legal documents are indeed crucial for the smooth operation of a travel agency. These documents serve as the foundation for managing customers, conducting business affairs, and ensuring compliance with relevant laws and regulations. By outlining policies, procedures, and guidelines in these legal documents, a travel agency can mitigate risks, protect itself from liabilities, and establish a clear framework for providing services to customers. Maintaining well-defined legal documents is essential for safeguarding the agency's interests, managing transactions effectively, and ultimately contributing to the overall success of the business.